Medical emergency right now? Call 108 (free, statewide ambulance) or 102, or go straight to the nearest hospital emergency department. Do not use this guide to make a decision during an active emergency. It is a reference for planning ahead, not a substitute for calling for help.
Quick answer
For a medical emergency in Navi Mumbai, call 108 or 102 for a free ambulance, or go directly to a hospital with a verified 24 hour emergency department. Emergency numbers for hospitals in Vashi, Nerul, Airoli and CBD Belapur are listed below, each with the date it was verified. For medicine outside regular pharmacy hours, hospital pharmacies attached to a 24 hour emergency department are the most dependable option, and PharmEasy, 1mg and Netmeds show real time delivery availability for your exact address rather than a fixed citywide promise. Hours at standalone chemists change often, so call ahead or check the chain’s own store locator before a late night trip.
Emergency numbers at a glance
| Service | Number | Scope |
|---|---|---|
| Ambulance (free, statewide) | 108 | Maharashtra Emergency Medical Services, all districts |
| Ambulance (alternate) | 102 | National ambulance number |
| Police | 100 | Maharashtra Police |
| Fire | 101 | Navi Mumbai Fire Brigade |
| Child helpline | 1098 | National |
| Women’s helpline | 1090, 1091 | Navi Mumbai (see the correction below, this is not 181) |
| NMMC general helpline | 022 2756 7070 | Navi Mumbai Municipal Corporation |
| NMMC emergency toll free | 1800 222 309, 1800 222 310 | Navi Mumbai Municipal Corporation |
| Poison information | 1800 116 117 | National Poison Information Centre, AIIMS Delhi, 24×7 |
| Blood bank helpline | 1910 | National |
Every number in this table is checked against an official source and dated below. Numbers for individual hospitals appear in their own sections further down, since emergency capability varies hospital to hospital and should not be assumed from one entry.
Pharmacy or emergency department?
A pharmacy can fill a prescription, sell over the counter medicine and answer basic dosage questions. It cannot treat chest pain, breathing difficulty, severe bleeding, a suspected stroke, a serious injury or any condition that is getting worse quickly. If a pharmacist tells you a symptom sounds serious, or you are unsure, go to a hospital emergency department rather than trying another pharmacy. The “when should you go to an emergency department” section further down covers this in more detail.
24 hour pharmacies in Navi Mumbai
Pharmacy hours change more often than most people expect, and a listing that was accurate last year can be wrong tonight. This section is split into what is reliably available and what you should check yourself before relying on it.
Hospital pharmacies are the most reliable option
A pharmacy attached to a hospital with a verified 24 hour emergency department is generally your most dependable option for medicine outside normal hours, since it operates on the same round the clock schedule as the emergency department it serves. MGM Hospital Vashi, for example, publishes a dedicated 24×7 pharmacy contact alongside its emergency and ambulance numbers, see the hospital table below. Where a hospital does not publish a separate pharmacy number, its main emergency line can usually direct you.
Online and delivery pharmacies: check live availability, not a fixed promise
PharmEasy, 1mg and Netmeds all list Navi Mumbai as a serviceable area with round the clock ordering, but actual delivery speed at 2 AM depends on what is in stock near your address and courier availability at that moment, not a guaranteed citywide turnaround. Treat these as a “check right now” option rather than an assumption. Open the app or site, enter your address, and see what delivery window it actually offers before counting on it for an urgent need.
A note on standalone chemists
Several standalone pharmacy chains operate branches across Vashi, Nerul, CBD Belapur, Kharghar and Panvel, and some individual branches do stay open 24 hours. Store level hours are set locally and change without being reflected on directory sites, so call ahead or check the chain’s own store locator for current hours at the branch nearest you before making a late night trip.
Hospitals with verified 24×7 emergency departments
Emergency capability is not identical across hospitals. Trauma care, cardiac catheterisation, neurosurgery, paediatric and neonatal intensive care, stroke response and blood bank access all vary by facility. Each hospital below is listed against its own published contact information, and one hospital’s capability does not apply to the others. A specific capability such as a 24 hour cardiac catheterisation lab should be confirmed with the hospital itself. For a broader, non-emergency comparison of specialities, insurance and general hospital care in Navi Mumbai, see our hospitals guide.
Vashi
- MGM Hospital, Vashi. 24×7 emergency: +91 92402 51935. Ambulance: 022 5066 6889 or +91 70219 97239. Pharmacy: 022 5066 6714. The number 022 2774 2525 that has previously circulated for this hospital is outdated, use the number above instead. Verified against the hospital’s own site, 3 September 2026.
- Fortis Hospital, Vashi. General and emergency: 022 6285 7001. Address: Mini Sea Shore Road, Juhu Nagar, Sector 10A, Vashi, Navi Mumbai 400703. Verified against the hospital’s own site, 3 September 2026.
- NMMC General Hospital, Vashi. 022 2789 9901 to 022 2789 9905. A municipal hospital operated by Navi Mumbai Municipal Corporation. Verified against NMMC’s official emergency contacts page, 3 September 2026.
Nerul
- NMMC General Hospital, Nerul. 022 2770 0376 or 022 2770 1808. Verified against NMMC’s official emergency contacts page, 3 September 2026.
Cloudnine Hospital’s Navi Mumbai facility is located in Vashi, at Palm Beach Galleria Mall, Sector 19D, not in Nerul or Kharghar as sometimes listed elsewhere. It is a maternity and paediatric specialty hospital rather than a general emergency department; see our maternity hospitals guide for its specific services.
CBD Belapur
- Apollo Hospitals, CBD Belapur. +91 22 3350 3350 or +91 22 6280 6280. Address: Plot 13, Parsik Hill Road, off Uran Road, Sector 23, CBD Belapur, opposite Nerul Wonders Park, Navi Mumbai 400614. Verified against the hospital’s own site, 3 September 2026.
- NMMC General Hospital, Belapur area (MGM Belapur). 022 2757 0219. Verified against NMMC’s official emergency contacts page, 3 September 2026.
Kharghar
For general and multi speciality care in Kharghar, D. Y. Patil Hospital is a well documented option. Confirm its current emergency contact directly with the hospital before relying on any number found through a third party listing.
Panvel
Panvel’s government facility is the Maharashtra Bhushan Dr. Nanasaheb Dharmadhikari Sub District Hospital. Confirm its current emergency number with the hospital directly. If you need emergency care in Panvel, calling 108 for ambulance dispatch and guidance, or going directly to the hospital, is the most reliable path.
Hospital emergency and ambulance contacts
| Hospital | Area | Emergency contact | Ambulance | Last verified |
|---|---|---|---|---|
| MGM Hospital | Vashi | +91 92402 51935 | 022 5066 6889, +91 70219 97239 | 3 September 2026 |
| Fortis Hospital | Vashi | 022 6285 7001 | 022 6285 7001 | 3 September 2026 |
| NMMC General Hospital | Vashi | 022 2789 9901 to 05 | 108, 102 | 3 September 2026 |
| NMMC General Hospital | Nerul | 022 2770 0376, 022 2770 1808 | 108, 102 | 3 September 2026 |
| Apollo Hospitals | CBD Belapur | +91 22 3350 3350, +91 22 6280 6280 | +91 22 3350 3350 | 3 September 2026 |
| NMMC General Hospital (MGM Belapur) | CBD Belapur area | 022 2757 0219 | 108, 102 | 3 September 2026 |
| NMMC General Hospital | Airoli | 022 2769 0561 | 108, 102 | 3 September 2026 |
| ESIS Hospital | Vashi | 022 2782 2268 | 108, 102 | 3 September 2026 |
Source for the NMMC and ESIS entries: Navi Mumbai Municipal Corporation’s official emergency contacts page. Source for MGM Vashi, Fortis Vashi and Apollo CBD Belapur: each hospital’s own official website. Kharghar and Panvel facilities are not listed in this table, see the sections above.
What to do in a suspected heart attack or stroke
Do not drive yourself, and do not wait to see if symptoms pass. Call 108 for a free ambulance, since paramedics can begin treatment on the way and radio ahead to the receiving hospital. If you are with someone having chest pain, pressure, or sudden weakness on one side of the body, slurred speech, or a sudden severe headache, call 108 immediately and note the time symptoms started, since that detail affects treatment options. Not every hospital in Navi Mumbai runs a 24 hour cardiac catheterisation lab or a dedicated stroke unit, so confirm that detail with a hospital directly if you want to plan ahead. Call 108: the crew is trained to route you to a facility that can treat the specific emergency.
Ambulance services in Navi Mumbai
108 is Maharashtra’s free, government run emergency ambulance service, available statewide 24 hours a day, and is generally the number to call first. It operates on what is often called the golden hour principle, getting a patient to appropriate care as quickly as possible, and the state does not publish a guaranteed response time. 102 is the alternate national ambulance number and can also be used. Several private ambulance operators also serve Navi Mumbai; pricing for private ambulances varies by distance, vehicle type and whether advanced life support equipment is on board. If cost matters, ask the operator for a quote before the ambulance is dispatched, where the situation allows it.
Other emergency contacts
Police, fire and disaster response
- Police: 100
- Fire: 101
- Navi Mumbai Police WhatsApp: +91 70491 24445
- Vashi fire station: 022 2766 0101, 022 2789 4800
- Belapur fire station: 022 2757 2111, 022 2757 2116, 022 2757 2166
- Airoli fire station: 022 2779 6600, 022 2779 1108, 022 2779 2108
- Nerul fire station: 022 2770 7107
- Koparkhairane fire station: 022 2754 1101
Navi Mumbai Municipal Corporation’s official emergency contacts page lists these fire station numbers directly under fire and rescue services. No separate disaster management cell number is listed on that page.
A correction: 181 is not the women’s helpline
This guide previously referred to 181 as a women’s helpline for Navi Mumbai. Navi Mumbai Municipal Corporation’s own official emergency contacts page lists 181 as the Chief Minister’s Helpline, a general grievance and information line, not a women’s safety helpline. The correct women’s helpline numbers for Navi Mumbai, per the same official source, are 1090 and 1091. This guide has been corrected throughout.
Child and family helplines
- Child helpline: 1098
- Women’s helpline: 1090, 1091
- Women’s police station, Navi Mumbai: 022 2756 7070
Poison information
For suspected poisoning, call the National Poison Information Centre, run by AIIMS Delhi, on the toll free number 1800 116 117, available 24 hours a day. This is the currently active national poison information service. An older version of this guide referred to a Mumbai based poison control number, which has been replaced with the national service. If the situation is severe, call 108 for an ambulance at the same time.
Blood bank
The national blood bank helpline is 1910. Availability of a specific blood group or component at any given blood bank changes constantly and is not something this guide can show in real time; call ahead to the specific blood bank or hospital blood bank rather than assuming stock.
Gas leak
If you smell gas, do not switch on lights or any electrical appliance, do not light a flame, ventilate the area, and move away before calling for help. For a piped natural gas emergency, contact Mahanagar Gas directly on its official emergency helpline, or through its official app or website, rather than a generic protocol, since gas response procedures are specific to the equipment involved and Mahanagar Gas is best placed to give current guidance. Mahanagar Gas has publicly posted its emergency helpline as 022 2401 2400 and 022 6875 9400, with toll free number 1800 266 9944; confirm the current number through Mahanagar Gas’s own official channels before calling.
Electricity emergency
For a genuine electrical emergency, such as a live wire down or sparking equipment, contact your electricity distributor’s emergency line directly rather than a general utility number, since Navi Mumbai is served by more than one distributor depending on your area. Routine complaints, such as a scheduled outage or a billing question, are not emergencies and are better handled through your distributor’s regular customer service channel rather than an emergency line.
When should you go to a hospital emergency department?
Go to an emergency department, or call 108, for chest pain or pressure, sudden weakness or numbness, difficulty breathing, severe bleeding that will not stop, a serious head injury, loss of consciousness, a suspected fracture with visible deformity, severe allergic reaction, or any symptom that is getting worse quickly. A pharmacy or a general physician’s clinic is the right choice for routine prescriptions, minor cold and fever symptoms, or a condition you already know and are managing. If you are ever unsure which one you need, treat it as an emergency and call 108, rather than trying to self diagnose the urgency.
How we verify this guide
Every number in this guide is checked against a primary source: the hospital’s own official website, Navi Mumbai Municipal Corporation’s official emergency contacts page, or another government or regulatory source, and dated at the time it was checked. Phone numbers, hours and even which facilities operate under which name change over time, so treat every number here as accurate as of its stated verification date, and confirm directly with the hospital or service if you are relying on it for something urgent. Last verified: 3 September 2026.
Frequently asked questions
Which pharmacies are open 24 hours in Navi Mumbai?
The most reliable 24 hour pharmacy access is through a hospital pharmacy attached to a hospital with a verified round the clock emergency department, such as MGM Hospital Vashi’s pharmacy. Online pharmacies including PharmEasy, 1mg and Netmeds show real time delivery availability for Navi Mumbai addresses, though actual delivery speed depends on stock and courier availability at that moment. Hours at standalone chemist branches are set locally and change, so check directly with the chain’s store locator or call ahead before a late night trip.
Which hospitals have verified 24×7 emergency departments in Navi Mumbai?
MGM Hospital Vashi, Fortis Hospital Vashi, Apollo Hospitals CBD Belapur, and NMMC’s general hospitals in Vashi, Nerul and Airoli all run emergency departments, with contact numbers verified against each hospital’s own official source or NMMC’s official emergency contacts page as of 3 September 2026. Specific emergency capabilities, such as trauma care, cardiac catheterisation or neurosurgery, vary by hospital, so confirm the capability you need with the hospital directly.
What is the ambulance number in Navi Mumbai?
Call 108 for a free, government run ambulance available statewide 24 hours a day, or 102 as the alternate national ambulance number. Both are free to call.
Should I go to a pharmacy or an emergency department?
A pharmacy can help with a known prescription or a minor, already diagnosed condition. Go to an emergency department, or call 108, for chest pain, breathing difficulty, severe bleeding, sudden weakness or numbness, a serious injury, or any symptom that is worsening quickly. If you are unsure, treat it as an emergency.
What should I do for a suspected heart attack or stroke?
Call 108 immediately rather than driving yourself or the affected person to a hospital. Note when symptoms started, since that affects treatment options. The ambulance crew can begin treatment en route and direct you to a hospital equipped to handle the specific emergency.
How can I check if a pharmacy is open right now?
Call the pharmacy directly, check its listing on Google Maps for current hours (which store owners update themselves and can be more current than older directory sites), or open PharmEasy, 1mg or Netmeds and enter your address to see live delivery availability.
Where can I find emergency care by area in Navi Mumbai?
Vashi has MGM Hospital, Fortis Hospital and NMMC’s general hospital. Nerul has NMMC’s general hospital. CBD Belapur has Apollo Hospitals and an NMMC facility. For Kharghar and Panvel, no hospital numbers are listed in this guide, so calling 108 for ambulance dispatch and hospital routing is the most reliable option in those areas.
When were these phone numbers last verified?
This guide was last verified on 3 September 2026, against each hospital’s own official website, Navi Mumbai Municipal Corporation’s official emergency contacts page, and other government or regulatory sources listed in the sources section below.
Official portals named in this guide: Mahanagar Gas, Navi Mumbai Municipal Corporation.
Sources and methodology
Numbers came from each hospital’s own official website (MGM Hospital Vashi, Fortis Hospital Vashi, Apollo Hospitals CBD Belapur), Navi Mumbai Municipal Corporation’s official emergency contacts page, AIIMS Delhi’s National Poison Information Centre page, Maharashtra’s Emergency Medical Services program for the 108 ambulance service, and Mahanagar Gas’s own published emergency helpline. If you notice a number that has changed, please let us know so we can re-verify it. Editorially verified: 3 September 2026.
