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Quick answer: Indian passport services in the UAE changed in mid 2026. The Embassy announced that Al Hind Tours and Travels replaces BLS International for passport, visa and attestation work, and Al Hind’s service centres began operating in late July 2026. Book the appointment through the official channel, take the documents for your category, and check the Embassy site before you go, because the arrangement and the fees have changed recently.
Updated on 30 October 2026 to reflect the Embassy’s fee notices and the 22 October closure of four centres. This is general information, not an official notice. Passport rules, fees and service providers change, and some of the details below come from news reports. Always confirm on the Embassy of India Abu Dhabi site, the Consulate General in Dubai and the passport portal before you book or pay. This guide is independent and is not affiliated with any government body.
What changed in 2026
- In June 2026 the Embassy announced that Al Hind Tours and Travels LLC would replace BLS International and the earlier attestation partner for passport, visa and consular services in the UAE (see the Embassy press release). New bookings were paused for a few days around the changeover.
- The Consulate in Dubai issued a notice on 10 July 2026 saying the earlier providers had been discontinued and that booking is free (see the consulate notice). Press reports say Al Hind’s centres went live on 22 July 2026 (see Khaleej Times), so treat the dates as “from late July 2026”.
- The Embassy has also issued a tender for outsourcing these services, and later notices followed. Check the Embassy site for the current position before you book.
- Old pages that mention BLS centres, or fees from before July 2026, are out of date.
Where to apply
The service centres are the Indian Consular Application Centres (ICACs) run by Al Hind. On 21 October 2026 the Embassy announced that four of the 16 centres would close from 22 October for administrative reasons: Musaffah and Al Reem in Abu Dhabi, Dubai Investment Park in Dubai and Al Majaz in Sharjah (see Travels Dubai). Twelve remain: Al Danah, Al Ain, Madinat Zayed and Ghayathi in the Abu Dhabi region, Bur Dubai at UW Mall in Dubai, Indian Association Sharjah, and Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah, Kalba and Khor Fakkan in the north and east. They open from 8am to 6pm. Check the Embassy page for the latest list before you travel.
Booking an appointment
- Book through the official appointment portal that the Embassy and Consulate point to. Press reports name consularsevainuae.com and say slots are offered through the week, with a short arrival window before your slot.
- Booking is free. The consulate has warned people not to pay agents for appointments, and the Embassy has issued an advisory on fraudulent agencies.
- Walk in services have been announced for urgent categories. Press reports mention Tatkal cases, newborns, emergency certificates and older applicants, but the eligibility lists differ between reports, so confirm with the Embassy before you rely on a walk in.
Documents for an adult renewal
The consulate’s adult page (see the adult renewal page) lists documents by situation. It was written before the provider change, so confirm that forms and annexures are unchanged.
| Situation | What the consulate page lists |
|---|---|
| Normal renewal | The old passport copy, a copy of your Emirates ID or residence visa, and the online application with its uploads. Applications are made in person. |
| Change of name | A marriage certificate or the relevant annexure. Adding or changing a surname needs a gazette notification and a newspaper notice. |
| Change of address | Address proof in India, or a UAE utility bill with the title deed. |
| Lost passport | A copy, a police report or FIR, the relevant annexure, and an entry and exit record if you have no visa. |
| Damaged passport | The original and the relevant annexure. |
| Date or place of birth change | Needs prior approval and supporting proof. |
A foreign divorce decree is not accepted for deleting a spouse’s name. Removal of the ECR stamp has its own conditions, for example by qualification or age. Check these on the consulate page.
Documents for a minor
The consulate’s minor page (see the minor renewal page) asks for the child’s visa copy and both parents present with original passports. A single parent, or a case where one parent is abroad, needs the relevant annexures. The child attends in person, including newborns.
Fees
Revised passport fees applied from 1 July 2026 at the Embassy, the Consulate and the ICACs, according to the Embassy’s notifications on revision of passport fees and consular services. Reported examples, in dirhams: AED 450 for a normal adult reissue of the 36 page passport and AED 900 for Tatkal, AED 630 and AED 1,080 for the 60 page passport, AED 900 and AED 1,350 to replace a lost or damaged 36 page passport, AED 325 and AED 775 for a minor, and AED 145 for a police clearance certificate (see Gulf News). Al Hind adds a service fee of AED 19 on top of the government charge. Read the fee table in the Embassy notice for your category before you pay, since the PDFs are the authority and press reports can contain errors. Do not use fees from before July 2026.
Tatkal, validity and police clearance
- Tatkal costs more and has its own conditions. Ask for the current list.
- Validity depends on the category and age. Confirm it on the passport portal (Passport Seva) or with the centre.
- A police clearance certificate is a separate service with its own steps and a fee. It is not the UAE police good conduct certificate. See the Navi Mumbai police verification guide for the Navi Mumbai side of police verification.
Mistakes to avoid
- Using a guide written before July 2026.
- Paying an agent for a free appointment.
- Arriving without the original passport or the right annexure.
- Assuming a walk in will be accepted for your case.
- Leaving it late. Plan around travel dates and allow for the provider change.
If you are returning to India and moving your papers, see the guide to returning to Navi Mumbai and the guide to the documents NRIs need for Indian property.
Frequently Asked Questions
Who handles Indian passport applications in the UAE now?
The Embassy announced Al Hind Tours and Travels as the outsourced provider replacing BLS from mid 2026, with its service centres operating from late July 2026. Check the Embassy site for the current position.
How do I book an appointment?
Through the official portal the Embassy and Consulate point to. Booking is free, and you should not pay an agent for it.
Which documents do I need to renew an adult passport?
The old passport copy, a copy of your Emirates ID or residence visa, and the online application with uploads. Name, address, lost and damaged cases need extra documents, listed on the consulate page.
How much does a renewal cost now?
Fees changed from 1 July 2026. Reports quote AED 450 for a normal adult 36 page reissue, plus a service charge, but the Embassy or consulate fee page is the source to rely on.
Can I walk in without an appointment?
Walk in services have been announced for some urgent categories. Confirm with the Embassy that your case qualifies.
Is a police clearance certificate the same as a UAE good conduct certificate?
No. The Indian police clearance certificate is a separate consular service. The UAE good conduct certificate comes from UAE authorities.
Sources
| Point | Source |
|---|---|
| Change of provider | Embassy press release and Consulate notice |
| Documents | Adult renewal and Minor renewal |
| Centres and appointments (reports) | Khaleej Times |
| Fees (reports) | Gulf News |
| Current notices | Embassy of India, Abu Dhabi and Consulate General, Dubai |
Reviewed on 30 October 2026. Confirm the provider, the booking route, the documents and the fees with the Embassy and Consulate before you go. This guide is not an official notice.
NaviMumbai.com is an independent information site and is not affiliated with any government body.
