Photo: Sureshkhole, Wikimedia Commons, CC BY-SA 4.0. The head office of the Navi Mumbai Municipal Corporation in CBD Belapur.
Quick answer: The right government office depends on the service and its jurisdiction. For civic services within NMMC limits, start with NMMC’s relevant online service, department or ward office. CIDCO handles its own allotment and lease related services. Transport matters go through the applicable RTO, document registration goes through the Registration and Stamps Department, and revenue certificates go through the designated Revenue Department officer. Check the online application process before you plan an office visit.
This guide covers the NMMC area. Panvel, Uran and other areas have their own municipal bodies and offices. Addresses and numbers come from the offices’ own pages and can change, so confirm before you travel. This site is independent and is not affiliated with any government office.
Check jurisdiction first
Municipal, revenue, police, transport and planning boundaries are not necessarily the same. Use the relevant service’s own jurisdiction checker or the department’s guidance, and do not assume that one office covers every service at your address.
Which authority for which service
| What you need | Responsible authority | Start online | When to visit |
|---|---|---|---|
| Property tax, water bills, civic complaints within NMMC limits | NMMC’s relevant department or ward office. Use headquarters where the service or escalation process requires it. | NMMC website, the My NMMC app and our NMMC online services guide | For a step that cannot be done online, or to escalate |
| Birth and death certificates | The registration authority for the place where the event was registered. This is not necessarily NMMC for every resident. | Check your registration record first. See our birth certificate guide | When the record or correction needs in person verification |
| CIDCO allotment, lease transfer and scheme applications | The relevant CIDCO department or its online service | CIDCO website, CIDCO flat transfer and NOC guide and CIDCO lottery guide | Identify the department first. A CIDCO origin property does not always need a visit to headquarters. |
| Vehicle registration, driving licence, permits | The applicable RTO. Vashi is MH-43, and the department lists Panvel separately as MH-46. | Parivahan, Sarathi, learning licence guide, permanent driving licence guide and duplicate driving licence guide | For steps that need a test, biometrics or inspection |
| Registering a sale deed, gift deed or other property document | Registration and Stamps Department, at the sub-registrar office for the property | IGR Maharashtra, gift deed guide and stamp duty and registration charges guide | Where the transaction needs the parties to attend |
| Rent or leave and licence agreement | Registration and Stamps Department | IGR Maharashtra and our rent agreement guide | Only where your case needs attendance. Many can be started online. |
| Age, nationality and domicile certificate | Tahsildar | Aaple Sarkar and our domicile, caste and income certificate guide | If the officer asks for verification |
| Income certificate | Nayab Tahsildar | Aaple Sarkar | If the officer asks for verification |
| Caste certificate | Sub-Divisional Officer or Deputy Collector | Aaple Sarkar | If the officer asks for verification |
| Non-creamy-layer certificate | Sub-Divisional Officer | Aaple Sarkar | If the officer asks for verification |
| Ration card | Food, Civil Supplies and Consumer Protection Department, through the rationing office for your area | Department portal and our ration card guide | To find your rationing office or complete a step the portal does not |
| Passport | Passport Seva Kendra | Passport Seva and our passport seva kendra guide | For the appointment |
| Aadhaar enrolment or update | An Aadhaar centre | UIDAI and our Aadhaar centre guide | For biometric updates |
| Police complaint or reporting an incident | The appropriate police station, or the official citizen service | Navi Mumbai Police and our police verification guide | To report an incident in person. In an emergency call 112. |
| Unresolved police complaint | The escalation channel on the police website | Navi Mumbai Police | Only after the local police station |
| Police clearance | The clearance service that suits the purpose. A Passport Seva clearance and a state police clearance follow different processes. | See our character certificate and police clearance guide and passport seva kendra guide | Check which one the requesting organisation needs |
Offices and where they are
Use these when a service needs a visit. For most services, start with the online route in the table above.
NMMC
Head office: Plot No. 1, near Killegaothan, Palm Beach Junction, Sector 15A, CBD Belapur, Navi Mumbai 400 614 (NMMC PGIMS contact page). Try the relevant online service, department or ward office first. Go to headquarters where the service or the escalation process requires it.
CIDCO
CIDCO Bhavan, CBD Belapur, Navi Mumbai 400 614, phone 022 6791 8100 (CIDCO contact page and CIDCO document). Examples of matters that go to CIDCO are allotment, lease transfer and its scheme applications. Identify the relevant department or online service before you travel.
Deputy RTO, Vashi (MH-43)
Deputy Regional Transport Office, T-Block, Sector 19B, APMC Market, Vashi, Navi Mumbai 400 703. Phones listed by the Motor Vehicles Department are 022 27840702, 022 27830701 and 022 27839345, and the email is dyrto.43-mh@gov.in (Maharashtra Motor Vehicles Department). The department lists Panvel separately as MH-46.
Selected registration offices listed by IGR
This is a selection from the Registration and Stamps Department’s Thane district office list (IGR Maharashtra, Thane district offices). It is not a jurisdiction directory, and the list shows no publication date. Which office handles your document depends on the property and the transaction, so confirm eligibility on the IGR website before you book. Published office hours are not the same as appointment availability. Offices are closed on Sundays and the second and fourth Saturdays.
| Office | Address | Listed shift |
|---|---|---|
| Joint Sub Registrar, Thane 3 | Central Facility Building, 3rd floor, Sector 19, Vashi | 7 am to 2 pm |
| Joint Sub Registrar, Thane 6 | Konkan Bhavan building, CBD Belapur | Confirm the shift with the office |
| Joint Sub Registrar, Thane 8 | Sector 19, Shanti Suman building, near Vijaya Bank, ground floor, Kopar Khairane | Confirm the shift with the office |
| Joint Sub Registrar, Thane 11 | MTNL building, Nerul | 7 am to 2 pm |
The list prints the Belapur and Kopar Khairane shifts without am or pm, so this guide does not give them. A sub-registrar visit is not needed for every rent agreement, since many are completed online. See our rent agreement guide.
Navi Mumbai Police Commissionerate
Navi Mumbai Police Commissionerate, Sector 10, near CBI Colony, CBD Belapur, Navi Mumbai 400 614 (Navi Mumbai Police contact page). For an ordinary complaint, start at the appropriate police station or the official citizen service, not at the commissionerate.
In an emergency
Call 112 for the emergency number. For a fire, call 101. Keep emergencies separate from ordinary administrative enquiries.
Before you go
- Check the online application process first, and confirm the office’s timings and shift.
- Follow the service specific document checklist. Carry originals where verification requires them, and keep the appointment confirmation and application acknowledgement handy.
- Share only the documents the service asks for.
- Use official payment channels or authorised service centres, check the prescribed charges and get a receipt. Do not pay unofficial facilitation charges.
Frequently Asked Questions
Which office should I go to for a government service in Navi Mumbai?
It depends on the service and its jurisdiction. Start with the service’s online route, and use the table above to find the responsible authority.
Where is the NMMC head office?
Plot No. 1, near Killegaothan, Palm Beach Junction, Sector 15A, CBD Belapur, Navi Mumbai 400 614. For routine civic work, try the relevant online service, department or ward office first.
Where is the Vashi RTO, MH-43?
The Deputy RTO for MH-43 is at T-Block, Sector 19B, APMC Market, Vashi, Navi Mumbai 400 703. The department lists Panvel separately as MH-46.
Where do I register a property document?
At the sub-registrar office for the property, under the Registration and Stamps Department. The IGR list shows offices at Vashi, Belapur, Kopar Khairane and Nerul, but confirm which office applies to your transaction before you book. Many rent agreements can be started online.
Who issues an income certificate and a caste certificate?
An income certificate is handled by the Nayab Tahsildar and a caste certificate by the Sub-Divisional Officer or Deputy Collector. Apply through Aaple Sarkar.
Where is the police commissionerate?
Navi Mumbai Police Commissionerate, Sector 10, near CBI Colony, CBD Belapur, Navi Mumbai 400 614. For an ordinary complaint, start at the appropriate police station.
Sources
| Point | Source |
|---|---|
| NMMC head office address | NMMC PGIMS contact page |
| CIDCO head office and phone | CIDCO contact page and CIDCO document |
| Deputy RTO Vashi (MH-43) and Panvel (MH-46) | Maharashtra Motor Vehicles Department |
| Selected registration offices | IGR Maharashtra, Thane district offices |
| Revenue certificate authorities | Aaple Sarkar and the Maharashtra Right to Public Services Act service table, as published by one district |
| Ration card department | Food, Civil Supplies and Consumer Protection Department |
| Police Commissionerate address | Navi Mumbai Police contact page |
Checked 14 November 2026. Confirm timings and numbers with the office before you travel.
NaviMumbai.com is an independent information site and is not affiliated with any government body.
